We respect your privacy and are committed to protecting your information.

Information we collect:

Name, email, phone number, and any files or artwork you provide.

Why we collect it:

To communicate with you, complete your order, and process your payment.

Payments:

All payments are securely processed through Stripe.

We do not store your credit or debit card details — Stripe handles this securely.

Who we share your information with:

Stripe, for payment processing.

Our trusted service providers (e.g., hosting, backups) who help us run our business.

We never sell or rent your personal information to third parties.

Your rights:

You can request a copy, correction, or deletion of your personal information at any time.

To make a request, contact us at alphaproductionz57@gmail.com.
[5:22 PM, 8/11/2025] Rasim: Terms of Service
By ordering from Alpha Productionz, you agree to the following:

Our services include:

Embroidery digitizing, vectorizing, and custom patch design.

Payments:

All payments are made securely via Stripe.

Work starts only after payment confirmation.

Delivery:

Files are delivered by email or download link within the agreed time (usually 2–5 business days).

Refunds:

Please see our Refund & Return Policy for details.

Your responsibility:

Provide clear instructions, correct artwork, and required file formats.

Delays in providing these may extend the delivery time.

Liability:

Once files are delivered, we are not responsible for how they are used.